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FAQ's

Frequently Asked Questions

You can't make changes, but you can cancel your ceekoko.com order for a short time after you place it and before the item is shipped. If you need to change item quantity or change the delivery address, simply cancel your order and place a new one. If you are having any issues with your order please contact us.

Please note that due to circumstances beyond our control, some orders may be delayed beyond the estimated delivery dates.

UK Delivery

UK - Royal Mail Tracked 24

1-2 Business day(s)

  • Tracking to delivery point

  • Aims to deliver the next working day including Saturdays

  • Next-Day Delivery is not available during national and warehouse holidays

UK - Royal Mail Tracked 48

2-3 Business days

  • Tracking to delivery point

  • Aims to deliver in two to three working days including Saturdays

  • Delivery is not available during national and warehouse holidays

International Tracked Delivery

Selected Euro Zones

  • Tracking to the delivery point

  • Aims to deliver 3 to 5 working days

  • Next-Day Delivery is not available during national and warehouse holidays

Selected Africa Zones

  • Tracking to the delivery point

  • Aims to deliver five to seven working days

  • Next-Day Delivery is not available during national and warehouse holidays

North America Zones

  • Tracking to the delivery point

  • Aims to deliver five to seven working days

  • Next-Day Delivery is not available during national and warehouse holidays

At Cee Koko we appreciate the fact that you like to buy the stuff we make. We also want to make sure you have a great experience while you’re exploring our website and purchasing our products.

 

As with any shopping experience, there are terms and conditions that apply to transactions at Cee Koko. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Cee Koko, you agree to the terms along with Cee Koko"’s" Privacy Policy.

 

Returned books will only be accepted if returned in the original condition when purchased along with the original receipt and we will also be happy to accept returns for exchange.

 

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

 

Please note that the Cee Koko team cannot refund postage costs for unwanted books.

 

For more Information about returns click here for our return policy.

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